Frequently asked questions
What is Pier
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Pier is your personal operating system for modern life - handling the logistics, access, and details behind travel, dining, experiences and everyday needs, so your time is spent where it matters most.

Who can join Pier?
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Designed for founders, investors, executives, and tastemakers seeking more time, less friction, and better experiences. Chaos, not included.

What do members receive?
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Global perks across top-tier restaurants, hotels, and exclusive experiences -- Access to a private concierge for bookings and recommendations (dependent on membership level) -- A private member portal to explore offers and request reservations -- Invitations to Pier events, drops, and gatherings -- White-glove support, tailored to your tastes (dependent on membership level)

Where is Pier available?
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Pier is launching in NYC with perks already live across the U.S. and select global cities. Expansion cities include Miami, SF, LA, Austin, and London.

How is Pier different?
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Pier isn’t a concierge you contact when you need something, it’s a personal operating system that runs quietly in the background. We combine intelligent technology with a high-touch team to manage logistics, unlock access, and elevate everyday decisions, so life feels simpler and more intentional.

Do I have to book through Pier to receive perks?
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Yes, perks are unlocked exclusively through your Pier concierge or private platform, ensuring every detail is handled with care - delivering a seamless elevated experience.

What does membership cost?
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Membership starts at $1,195 annually, with additional membership structures available for enterprise partners and those looking for virtual assistant add-ons.

How do I apply?
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Submit your interest via our waitlist, and we'll personally reach out when we're ready to welcome new members.